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On completing the booking of services the client explicitly accepts the following terms of service:
- All services must be booked
- They are available every day of the week
- For times please contact the booking centre to arrange a time suitable for you
- Wine-tastings for under-sixteens is not permitted
- Cooking classes are not permitted for under-tens
- All prices listed are inclusive of VAT
- Participants must present themselves 15 minutes before the allotted activity time
- Activities must be booked by calling the Firriato booking centre or sending an email using the appropriate form
- Visitors must advise when booking if they have any food intolerances or allergies. If such information is not provided, the company accepts no responsibility in relation thereof.
- Price can be modified without changing the website, drop an email to know the prices
- A booking is considered confirmed once you have received a direct reply from Firriato either by email or phone
- Eventual modification or cancellation of a booking must be communicated no later than 24 hours before the scheduled activity time. Such modifications/cancellations must be received in the form of writing or by email
- Change to the number of participants must be communicated no later than 24 hours before the scheduled activity time. In case of a reduction in the number of participants not being communicated Firriato reserves the right to request full payment for the number of participants originally confirmed in the booking.
- In conjunction with point 13, for large group bookings Firriato reserves the right to request and receive a booking deposit for at least 50 % of the final price for the activity. Such a deposit will be kept in the case of modification/ cancellation of the booking which occurs within 24 hours of the scheduled activity time.